Generator
lifecycle service
From site survey and selection to installation, commissioning, operator training, scheduled maintenance and genuine parts, our local team supports long-term reliability.
Three core service capabilities
Our local team supports every stage of the generator lifecycle.
Pre-sales planning
Site visits verify load, capacity, space, wiring and environmental conditions before a model is selected.
- Load and duty assessment
- Site and ancillary planning
- Diesel and gas option comparison
Installation & training
We handle lifting, positioning, control-panel and gas-line connections, commissioning and operator training.
- Lifting, positioning and switchboard connection
- Gas piping and system commissioning
- 3–6 day operation and maintenance training
Service, maintenance & parts
Our parts department stocks genuine spares, while the service team handles scheduled maintenance and emergency response.
- 2-year / 1,500-hour warranty
- Scheduled and emergency maintenance
- Fast genuine-parts supply
Maintenance schedule
Maintenance is based on operating hours; dusty or high-temperature sites may require shorter intervals.
| Operating hours | Maintenance item |
|---|---|
| 100 h | First engine oil and oil filter change |
| Every 500 h | Replace engine oil and oil filter |
| Every 2,000 h | Replace spark plugs and adjust valve clearance |
| Every 10,000 h | Inspect piston rings and replace if necessary |
| 25,000 h | Major overhaul after 25,000 cumulative hours |
Warranty, parts and training
Quality-related issues are covered during warranty, while locally stocked parts shorten repair times.
Generator warranty
The warranty period is 2 years or 1,500 hours, whichever comes first.
Genuine spare parts
Our parts department stocks genuine spares for the full range to support fast replacement and repair.
Operator training
We provide 3–6 days of training covering operation and basic maintenance for at least two employees per site.
Need maintenance, repair or parts support?
Share the generator model, operating hours and site conditions and our team will respond promptly.